Joomla Bliss’ project management methodology is built around quality and long-term relationships. We do not have unsatisfied clients – a very rare occurrence in the web design space. Joomla Bliss strives to build quality into our products right from the start, going by the principle that prevention is easier and less expensive than correction. 

As part of our process, we complete a Discovery stage in collaboration with the client. We interview the client and clarify as many details of the project as possible. Once all business, technical and visual requirements are clarified to us, we create a prototype of the website and its usability flow. The prototype is presented to the client in the form of a live website hosted on one of Joomla Bliss’ sub-domains. We schedule a telephone or in person meeting with the client and explain all elements one by one.

Hosting a live prototype ensures that the client has a chance to evaluate the interface details and use the site’s main features well before the final release of the website. Joomla Bliss takes care to incorporate clients’ feedback point by point using a tiered approach (i.e. three subsequent rounds of reviews). This tiered methodology ensures that the client knows what to expect and will not have unpleasant surprises.

Before the final release we conduct internal Quality Assurance and also invite the client team to provide their own final remarks. This is in additon to the previous website reviews. And post launch, we offer two weeks of free technical support to ensure that any potential bugs or defects get corrected immediately and that the client is comfortable with their new Joomla-powered website.

You and your management need to like your website. Your customers need to like it too. A design inappropriate for your area of specialization could drive visitors away and indirectly undermine your organization’s reputation. Joomla Bliss would be happy to share our best practices with you for selecting a base template. One strategy we recommend is to model your look and feel after the leading companies in your industry or after your largest customers. There is no need to replicate them exactly, but it is good to exhibit your alliance by having your website of a similar style.