Website Design Ottawa + SEO

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Do you offer website support and maintenance?

Joomla Bliss provides the following website maintenance services with a maintenance agreement:

Conduct upgrades to the latest Joomla version, provided the client adheres to our recommendations of when to undertake such upgrades (not every successive major version is good to upgrade to)
Conduct security upgrades
Conduct necessary components and plugin upgrades
Consultation and guidance on the use of the website
Maintain a full backup of website (frequency is subject to SLA level)
Minor content updates (minor updates are those not exceeding more than 50% of the content on any single site page) in cases where the end client has difficulties doing it on their own
Diasater recovery assistance (additional fees may apply, depending on the severity of the problem and the amount of time required to resolve it).
After-hours support for emergencies and major issues (subject to SLA)
Status updates as well as follow up calls and emails

We have three Service Level Agreement (SLA) options which can be signed for six or twelve months: Bronze, Silver and Gold. Please contact us to discuss the details.

Published in Website Design - Maintenance and Support

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